Privacy Policy

Your privacy is important to us and we endeavor to treat with respect the information you choose to disclose to us. This section sets out the way in which we collect, use, disclose and/or retain your personal data with respect to this website.

(i) Personal Data

Personal data refers to any data and/or information about you that could be used to identify you. Examples include, but are not limited to:
a. Name, identification card or any other identification number, telephone number, mailing / email address and other information related to you which you have provided
b. Photographs / videos
c. Employment / medical history, education background and financial records
d. Information about your family members
e. Information about your usage of and interaction with our website such as statistics on page views and traffic to and from our website

(ii) Collection of your personal data

If you are just browsing our website, you generally do so anonymously but we may collect aggregate information, where individuals cannot be identified. Such information allows us to analyse data such as number of website users, frequency of use and number of page views for our website as well as common entry and exit points to our website.

When you choose to send us an email, call us and/or submit a query using the online feedback form on this website for which you will provide personally identifiable data, you are deemed to have given consent for us to collect this data.

If you are acting on behalf of someone else or supply us with information regarding a third party, you undertake that you are an authorised representative of that person(s) and that you have obtained all the necessary consent from them to the collection, processing, use of and disclosure of the information by us of their personal data in accordance with this document.

(iii) Use of your personal data

Personal data collected may be used for any or all of the following purposes:
a. To process and manage all matters related to your query / feedback
b. To provide our services
c. To keep you updated of our services, initiatives, programmes and any other events that may be of interest to you. Mode of updating could be via mail, electronic mail, telephone, facsimile or social media platforms.
d. To comply with applicable laws and regulations

(iv) Disclosure of your personal data

We may disclose your personal data to other staff of St Joseph’s Home where it is necessary to either address your query / feedback or to update you of our services, initiatives, programmes and any other events.

As we come under the Catholic Welfare Services which is our parent body, we may also disclose personal data to them to meet specific needs such as volunteer recruitment and fundraising.

For third parties, we may disclose your personal data to them insofar as it is necessary to address your query / feedback. But such disclosure will be limited strictly to agencies relevant to your query / feedback, for instance, banks, hospitals, government regulators and / or our auditors.

We do not disclose your personal data to other third parties otherwise unless you have given prior consent.

(v) Withdrawal of consent to and correction of your personal data

You may write to us at to withdraw your consent to the collection, use or disclosure of your personal data or to correct personal information.

(vi) Protection of your personal data

To safeguard your personal data, we make reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying and modification of the data. Such security arrangements include, but are not limited to, ensuring that staff workstations are secure and requiring employees to be bound by confidentiality obligations.

(vii) Retention of your personal data

We do not retain your personal data if it is no longer needed for legal or business purposes.

(viii) Third party links on our website

To enhance your experience with us online, we may provide links on our website to third party websites wherein the data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those websites.

(ix) Contacting us
For any queries or feedback on our privacy policy, please contact us at or call us at 6268 0482.